Free shipping on orders over $75 (Continental U.S Only)
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Use coupon code WELCOME10 for 10% off your first order.

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FAQs

Have a question? Please see below for answers to common questions from customers.

Shipping
How much does shipping cost?

Shipping rates are calculated based on package dimensions, weight, and destination. We're happy to offer free shipping on all U.S. orders over $75 — applicable to Continental U.S. addresses only. For full details, please visit our shipping policy page.

How long does it take to receive my order?

Orders are processed and shipped within 1 business day. Delivery typically takes 3–5 business days, depending on the shipping method selected at checkout.

Do you ship internationally?

We do not ship internationally at the moment

Where can I track my order?

Once your order ships, you'll receive an email with a tracking link to track your order.

Returns
How long do I have to return the item?

We accept returns within 14 days of the purchase date. Just please make the items are unworn and unwashed! Please refer to our refund policy

What if my items are damaged or defective?

We're here to help! Please email us at hello@mabelandhoney.com or call us at 1-626-457-8823 and we’ll take care of you.

When can I expect my refund?

It takes 2-3 weeks for your refund. We will send you an email once the item has been received and your refund has been processed!

Sizing
How do I know the correct size to buy?

Look for our size charts on each product page, which provide measurments for each size. Also - don't hesitate to contact us about your sizing measurments and preferences. We'll give you a recommendation.

How do I wash my items?

It's best to wash in cold water and dry on low.

Do your items shrink?

We pre-wash the clothes so you shouldn't experience a noticable shrinkage. That said, we still recommend washing in cool water to prevent any potential shrinkage.

Inventory
An item I want is out of stock. Will it be restocked?


Most of our products are made in limited, one-time production runs and are not restocked once sold out. We recommend reaching out to us directly — we'd be happy to suggest alternative or similar styles that may work for you.

I want more colors of the item I love!

Well, feel free to emails us at hello@mabelandhoney.com! We hear our customers and want to know your preferences.

Discounts
Can I use more than one discount code?

Only one discount code can be used per order and cannot be combined with other promotions.

The sale ended, can I still use the discount code?

To make things fair to everyone, sales discount codes can only be applied within the timeframe of the sale.

Payments
What payment methods do you accept?

We accept all major credit and debit cards, plus PayPal and Apple Pay as alternate methods

Do you accept International Cards?

Currently not, but if you have a Paypal/ApplePay account linked to an international card, just choose this option at checkout and you're good to go!

Contact

Still have questions? We're happy to help! Please email us at hello@mabelandhoney.com and we will get back to you within 24 hours.

Chat via Email

Still have questions? Get in touch

hello@mabelandhoney.com

Chat via Phone

To speak with a helpful team member

Office Hours: Monday - Friday 8:00AM to 4:30PM

Phone: (626) 457-8823